Privacy Policy

TWO GG HOMES LLC (275 SE 80TH PI, OCALA, FL 34480; contact venue.tobacco@hotmail.com
📞 215-498-0124) is the data controller of personal data collected through TWO GG HOMES LLC (https://twogg.gloweb.cloud).

This policy explains what we collect, why, how long we keep it, and what rights you have. It is written to be honest, not exhaustive — if anything is unclear, write to us.

1. What we collect, and why

Purpose	Data	Legal basis	Retention
Fulfilling your order	Name, shipping address, email, phone, order contents	Contract (Art. 6(1)(b) GDPR)	10 years (tax law)
Taking payment	Last four digits, card brand, billing address, IP	Contract + legitimate interest (fraud prevention)	10 years
Sending transactional emails	Email, order status	Contract	While order is open + 2 years
Marketing emails (only if you opt in)	Email, behavioural signals	Consent (Art. 6(1)(a))	Until you unsubscribe
Analytics & site improvement	Pseudonymised page views, device class	Legitimate interest + consent for cookies	14 months
Customer support	The messages you send us	Legitimate interest	3 years from last contact

We do not sell your personal data and we do not share it with third parties for their own marketing.

2. Who we share it with (processors)

We use the following service providers; each is bound by a data-processing agreement and processes data on our instructions only:

• Payments: Stripe - Hosting: gloweb (gloweb.cloud), Dallas, United States - Email delivery: Resend - Shipping label generation: Shippo - Analytics: Plausible - AI store agent: OpenAI (anonymised content generation only; no PII sent)

A current sub-processor list is available at https://twogg.gloweb.cloud/policies/privacy.html.

3. International transfers

Some of our processors are located outside your country. Where data leaves the EEA/UK we rely on Standard Contractual Clauses (SCCs) and, where applicable, the EU–U.S. Data Privacy Framework.

4. Your rights

Under GDPR / UK GDPR / CCPA you have the right to:

1. Access a copy of your data 2. Have inaccurate data corrected 3. Have your data deleted (the “right to be forgotten”) 4. Object to or restrict processing 5. Receive your data in a portable format 6. Withdraw consent at any time (without affecting prior lawful processing) 7. Lodge a complaint with a supervisory authority

To exercise any of these rights, email venue.tobacco@hotmail.com
📞 215-498-0124. We respond within 30 days. There is no charge for a reasonable request.

If you are in California, you also have the right to opt out of any “sale” of personal information. We do not sell personal information.

5. Cookies and tracking

See our Cookie Policy. We do not place non-essential cookies without your consent.

6. Children

The Store is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, write to us and we will delete it.

7. Security

We use HTTPS everywhere, encrypted databases, restricted admin access, and routine backups. No system is perfectly secure — if we discover a breach affecting your data we will notify you and the relevant authority within 72 hours.

8. Changes

If we materially change this policy we will email registered customers and post a notice on the Store at least 14 days before changes take effect.

9. Contact & supervisory authority

For privacy questions: venue.tobacco@hotmail.com
📞 215-498-0124. For complaints in the EU you can also contact your local Data Protection Authority. In Ireland this is the Data Protection Commission. In the UK it is the Information Commissioner’s Office.

_Last updated: June 9, 2026._

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